SEO Manager Certification

WordPress Business Consultant training

ITIL 2011 Foundation Certified

Microsoft Certified Professional

Bettina Vollmerhausen and I are trying to start a Tool Library in Ottawa. We believe in the sharing economy and we think that the Ottawa Tool library is a great opportunity for our community to exchange tools, skills and knowledge... Follow us on Twitter (https://twitter.com/OttawaTool) and like us on Facebook (https://www.facebook.com/pages/Ottawa-Tool-Library/1624520111107723)!

Co-Founder / Board member

I designed, developed & I am managing the Impact Hours website. Their mission: Connecting 55+ experience with community, an hour at a time. More information @ https://impacthours.org/

Web Designer

IT in MIND is a Managed Service Provider meaning that we are taking care of your IT business while you take care of your business.
We offer cloud solution like Office 365, Mobile Device Management, Remote support... etc.

Testimonials:

"IT in mind have been terrific in understanding our needs and delivering a solution and support that best suits our operation. The technical support has been friendly, fast, and top notch."
Vinod Rajasekaran, CEO - Hub Ottawa

"The personalized service offered by IT in MIND is a great benefit and far exceeds any relationship we’ve had in the past with similar service providers. His support is seamless and this arrangement is an ideal solution to having a full-time staff."
Nicole Seguin, Executive Director - International Actuarial Association

"IT in Mind are extremely responsive to our needs. When we do not have all the IT expertise in house, it’s great to know that there is a company out there that can truly help us move forward. They are truly but a 

Founder & CEO of IT in MIND Inc. - Managed IT Services

Automatify will save you time & money by automating your business tasks.
Spend less time on manual repetitive business tasks and save hundreds of hours each year.

Co-Founder & CEO

Our vision is to foster a sustainable community by providing an outlet for creativity and prioritizing access over ownership. Check out our first project: the Ottawa Tool Library - http://ottawatoollibrary.com

Co-Founder & Board Member

IT in MIND is your gateway to access trained IT professionals for your small or medium size business. With our just in time access to IT experts, monthly maintenance and support packages or a la carte options, your business can run smoothly without the overhead of day to day IT management or interruptions. 

IT in Mind is able to work with corporate companies but also with home-based workers or family businesses. We offer our services in the Ottawa area and anywhere else in the world as we can manage everything remotely.

IT in Mind provides network solutions for any environment, whether it is a Local (LAN) or Wide Area Network (WAN), Web, Internet Technologies or even wireless solutions. We will provide positive results because we have solutions for every aspect of computer technology. We have Microsoft Certified Professionals (MCPs) on board. We pride ourselves on the ability to provide well thought-out and appropriate solutions to our clients from both business and technical perspec

CEO of IT in MIND - Managed Service Provider

•	Complete reconfiguration of the network, servers (Windows Server 2003) and PC (Win 7, Vista & XP).
•	Technical support for the 24 employees of the CIA and the IAA (International Actuaries Association)
•	Learn a new programming language: Cold Fusion to maintain the website and develop new tools for the users
•	Make decision on hardware and software purchase, Write procedures, SQL (2000 & 2005) Database operations
•	Installation and configuration of a WatchGuard Firewall

System Administrator & Webmester

•	Installation, configuration and maintenance of more than 100 Windows Server 2003.
•	Maintenance of the CISCO network between 49 schools and 3 administrative locations.
•	Installation and configuration of Blackberry server, DocuShare solution from Xerox, Web server application or Smart Find Express from EschoolSolutions.
•	Improvement of internal process and drafting technical documents to resolve incidents.
•	Evaluation and planning of programs and tools to improve the production of the administrative team and teachers group. Test and restore backup on spare systems.
•	Coordination and support of the Level 1 helpdesk activities and log all incidents in CERBERUS, the support desk database.

System and Network Administrator

In-depth knowledge of project management principles, processes and tools
In-depth knowledge of current business analysis principles, methods, procedures, practices, tools and techniques
Technical knowledge of processes and best practices used in an IM environment, including general data processing, systems development, database management, information retrieval, networking and infrastructure, as well as applications maintenance and support
Knowledge of product, service and portfolio management in an IM environment
Knowledge of change management principles and techniques
General knowledge of the Library’s functions, mandate and role within the Parliament of Canada

Senior Business Analyst

The Ottawa Tool Library was founded by Bettina Vollmerhausen and Frederic Sune to provide expertise and access to tools for all – while safeguarding the environment, promoting community, and leaving money in your pocket. Wanting to tackle a practical or creative project is one thing, but if you don’t even know where to begin it can seem daunting.  Have no fear – the OTL offers workshops and demo nights to help build your skill level. And with limited space for many urban dwellers, there isn’t likely unused space in your condo or apartment. We now have a dedicated WorkSpace at OTL where you can work on your personal projects whenever the OTL is open.

<p>Transmettre des connaissances pour favoriser l’émergence de leaders informés et outillés !
L’Institut social propose une plateforme dynamique, accessible et abordable de renforcement des compétences. Une gamme de ressources inestimables pour la communauté.</p>

Member Board Of Directors

Founded in 2013, WP Expert is a web agency that builds your online presence using WordPress, a content management system driving more than 30% of all websites. We offer professional services for entrepreneurs from a simple online website to a much more multilingual e-commerce online store. We also provide all the support you need and offer a full suite of translation and editing services in English and French.

We can’t wait to work with you to put your website at work and bring more clients your way!

Frederic Sune

Founder and CEO of WP Expert